Terms and Conditions

MILESTONE B.V. is a Trade Name under Sophia Vesting BV, located in Amsterdam, The Netherlands and registered at the Dutch Chamber of Commerce: registration number 500.933.63. 


1. Prices/payments

Prices are exclusive VAT, shipping charges and other charges when applicable.

Indicated retail prices are advisory, if you wish to defer from them, please contact Milestone™.


2. Orders/delivery

2.1. You will be informed about the shipping costs prior to shipping.

2.2. Invoices are sent through e-mail.

2.3. We ship after payment is received unless otherwise agreed.

2.4. Milestone™ is not obliged to deliver backorders, this is to be decided per occurance.

2.6. Small abnormalities in colour/print/quality occur. They can not be stated as a reason for cancelling or returning goods unless agreed upon differently.


3. Complaints/warranty

3.1 Customer may only invoke our warranty provisions if Milestone™ is notified in writing of defects in and/or unreliability of the goods in case of visible defects within 8 days after delivery of the goods and in the case of invisible defects within 2 days after discovery of the defect. Milestone™ decides whether the warranty shall consist in either repair or replacement of the goods concerned, or reimbursement of the invoice value of the goods concerned, without customer being able to assert any other claim for compensation.


4. Reservation of Ownership

The delivered goods shall remain property of Milestone™ until customer has met all payment obligations, including interest and cost related to these goods. Milestone™ is entitled to reclaim the goods upon failure of above.


5. Liability

Milestone™ is in no case responsible for loss/damage which is suffered by the customer and/or 3rdparties as a consequence of failure by us due to "force majeure". In no case is Milestone™ liable for loss/damage caused by 3rd parties hired by MC, except where there can be said to be intent of gross culpability. In no case Milestone™ liability shall extend beyond the reimbursement of the invoice value of the goods. The provisions of this subsection are without prejustice to the provisions of subsection 3 relating to complaints and warranty.

6. Intellectual property

All drawings, illustrations, designs, products as well as all other information provided by Milestone™ to customer in connection with agreement, shall remain our property, with express reservation of potential applicable property rights. Without Milestone™ express written permission customer is prohibited from copying or causing to copy this information or making it available to 3rd parties.

7. Proper law

7.1. Subject to the provisions of these general terms and conditions and without prejustice thereto, all our agreements are governed by Dutch law.

7.2. All disputes shall be brought before and ruled on by the competent court in Amsterdam, unless Milestone™ prefers to bring the dispute to competent court where the customer has its registered office or residence.

8. Location

The Milestone™ products can not be sold at a different location than the one the order was placed for. If you open a new location or a webshop, you are obliged to discuss this with Milestone™ (the reason being potential exclusivity agreements with other resellers).

9. Agreement

By placing an order, you state that you are familiar with and agree to these terms & conditions.